WHAT QUESTIONS TO ASK WHEN LOOKING FOR A PROPERTY MANAGEMENT SYSTEM IN 2026

1. Does the property management system reconcile? This lets you know whether you will still be doing manual reconciliation for rent payments or the system will automatically match the payment to the tenant or resident in real life.
2. Does the property management system support M-pesa integrartion? This lets you know whether if a tenant pays for rent payment through your M-pesa paybill or buy goods and services whether it will recognize the payments in realtime, like Silqu does.
3. Does the property management system support Bank Integration? There are new property management systems cropping up on the daily, but do they have bank grade security? Property management systems that do bank integration are proof that they are credible and also possess bank grade security
4. Does the property management system track rent arrears? The function of a property management system is to be able to track not only rent collection, but also rent arrears. Otherwise, how would you know who has paid and who hasn’t in real time.
5. Does the property management system help in lease management? Lease management allows you to track the leases that are about to expire, rather than to be blindsided. Because one minute you will have a tenant, the next month they are gone, because the lease was not being tracked.
6. Does the property management system record maintenance requests and track them? Maintenance requests, sometimes cause tenant churn and a loophole for potential lost revenue. The property management system of your choice should be able to record all the issues in the properties that have been raised to enable swift response from the management
7. Does the property management system bulk bill? Bulk billing is an important tool, assume you have 50 units all in different properties, does the property management system allow you to bill all this units according to the pre-configured bills at once? If not then you are shortchanging yourself.
8. Does the property management system allow expense management? Expenses is a property cost that needs to be accurately tracked, failure to which you may accrue fines or have inaccurate expense records.
9. Does the property management system give you real-time reports?  Real-time reports will give you insights to how your property is performing; from occupancy, vacant, rent arrears etc
10. Does the property management system give the tenant an app? A tenant app is a must have if you are paying for a property management system. This prevents tenants from giving you a call whenever something is broken or following up on receipts because everything is consolidated in their own app for them.

 

Silqu ticks all this boxes, does your selected property management system do?