Property Management System Selection Checklist

1. Rent Collection & Payments

• Accepts MPESA and bank payments

• Automatically reconciles payments to the right tenant or unit

• Issues instant digital receipts

• Can handle partial or advance payments

• Integrates directly with your bank account

?? 2. Accessibility & Usability

• Works seamlessly on mobile and desktop

• Tenants can log in easily (app or web portal)

• Simple, intuitive dashboard — minimal training needed

• Supports multiple roles (landlord, manager, agent, tenant, caretaker)

?? 3. Tenant & Lease Management

• Stores full tenant records and payment history

• Handles lease creation, renewal, and termination

• Sends automatic rent reminders

• Allows notices to vacate and digital lease signing

?? 4. Maintenance & Service Tracking

• Tenants can report issues online or via app

• Managers can assign and track work orders

• Keeps a record of maintenance costs and timelines

• Provides updates to tenants when issues are resolved

?? 5. Communication & Notifications

• Built-in SMS, email, or push notifications

• Sends automated alerts for rent, arrears, or maintenance

• Keeps conversation logs between tenant, landlord, and agent

?? 6. Reports & Insights

• Generates rent statements, arrears, and expense reports

• Provides occupancy and performance dashboards

• Exports to Excel or PDF for easy sharing

• Offers real-time visibility across all properties

?? 7. Data Security & Reliability

• Data is encrypted and backed up regularly

• Tenant and payment information kept confidential

• Platform has uptime reliability and secure logins

 

?? 8. Pricing & Scalability

• Clear pricing — no hidden or setup fees

• Affordable for your current portfolio size

• Can grow with your portfolio (add units or agents easily)

 9. Support & Reputation

• Has local customer support in Kenya

• Offers training or onboarding assistance

• Positive user reviews or testimonials

• Regular updates and improvements to the system

Choosing the right property management system is about finding a partner that understands your daily struggles as a landlord or manager. Go for a system that does more than record rent; one that collects it directly into your bank, keeps your tenants happy, and gives you peace of mind.

With Silqu, you don’t just manage property, you manage with confidence, clarity, and control.