From Agent Hassles to Bank Statements. A Landlords Journey with Silqu

When Jane bought her first rental property in Nairobi, she imagined peace of mind, steady rent, responsible tenants, and the comfort of knowing her investment was working for her.

But reality came with surprises she hadn’t planned for.

The Problem Nobody Warns You About

Jane’s agent was charming and confident,  the kind of person who promised to “handle everything.” For a while, things seemed fine. Rent came in, reports were sent, and she barely thought about it.

Until one day, she received a call from her tenant.

“I already paid my rent last week,” the tenant said. “Please confirm with the agent.”

Confused, Jane checked her messages. The agent hadn’t sent any confirmation. Days passed, then weeks, and suddenly, Jane realized how little visibility she had. Payments were made, but not always remitted. Receipts were inconsistent. And reconciling everything at month’s end felt like chasing shadows.

Her property wasn’t the problem; the system was.

Losing Trust, Gaining Stress

As months went by, small issues became bigger ones.
Rent delays. Conflicting balances. Tenants complaining about double entries.

Jane started spending her evenings scrolling through M-PESA messages, cross-checking deposits, and pleading for reports that never seemed accurate.

She wasn’t managing property anymore, she was managing confusion.

The relationship with her agent, once easy, had turned into constant follow-ups and doubt. What started as a passive investment had become a full-time headache.

The Turning Point

A fellow landlord mentioned Silqu, a system that connects rent collection directly to the landlord’s bank account. No middleman handling the money. No manual reconciliations.

At first, Jane hesitated. Another “app”? Another system to learn?

But when she saw how simple it was, rent paid by the tenant goes straight to her bank, with receipts, statements, and tenant history automatically recorded, she decided to urge the agent to try it.

Within the first month, she noticed the difference.

• Tenants could see what they owed and pay directly.

• She received rent alerts instantly.

• Every transaction appeared both in Silqu and in her bank statement.

No confusion. No excuses. No stress.

From Chaos to Clarity

Now, Jane doesn’t wait for reports;  she opens Silqu.
She doesn’t call to confirm payments; she sees them in real time.
And when her bank officer asked for proof of income, she simply printed a statement.

What used to be anxiety has turned into accountability.

Her agent didn’t lose out either. With Silqu, they now manage multiple landlords with transparency and ease. No more chasing tenants or reconciling dozens of payments, everything updates automatically.

Together, they’ve replaced mistrust with a system built on clarity.

A New Kind of Trust

Jane’s story isn’t unique. Across Africa, more landlords and agents are discovering that peace of mind doesn’t come from promises, it comes from visibility.

With Silqu, rent moves directly from tenant to bank. Every shilling is accounted for. Every transaction is verifiable.

That’s not just good management,  that’s financial trust.